Job Description

Immediate Hiring for Famous Telco Company in Malaysia !!! Customer Care Consultant - (In House Call Center)
Basic: RM 1800 / RM2000
Fresh Graduate is Encouraged to Apply !!! Age: 18 Years - 50 Years Old.
FULL TRAINING IS PROVIDED Allowances:
1. Performance Allowance - Up to RM 1200 per Month
2. Transportation Allowance - RM 11 per day
3. Shift Allowance - RM 1.00 - RM 3.00 per hour
4. Mandarin Language Allowance: RM 500 per month ( For eligible candidates) Working Days: Monday - Sunday - 5 Days per week (2 Off Days)
Working Hour: 7AM - 4PM & 5PM- 2AM ( 8 Hours in rotational)
Working Location: Subang Hi Tech FREE PARKING IS PROVIDED !!!
MUST ABLE TO SPEAK FLUENTLY IN ENGLISH and MALAY
Added advantage if able to Speak Mandarin !!
Minimum Qualification: SPM Job Scope:
1. To attend Inbound calls from customer and assist them.
2. Resolve product or service problems by clarifying the customer\'s complaint; determining the cause of the problem.
3.Selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
4.Following up to ensure resolution.
5.Handle complaints, provide appropriate solutions and alternatives within the time limits. Job Types: Full-time, Contract
Contract length: 12 months Salary: RM1,800.00 - RM2,000.00 per month Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Attendance bonus
• Commission pay
• Performance bonus

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)
• English (Preferred)