Job Description

PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur\'s Golden Triangle, where shopping, entertainment and commerce all come together.Step outside our doors and experience a variety of food, available around the clock. Choose from a wide spectrum of shopping centres, from the decades-old homegrown staple Sungei Wang Plaza with its old-school charm to the award-winning shopping destination Pavilion Kuala Lumpur packed with over 700 retail outlets and restaurants.Then, when the sun goes down, let your hair down and savour Kuala Lumpur\'s vibrant nightlife just a stone\'s throw away, on Changkat Bukit Bintang with its heady brew of clubs and bars.Sight-seeing? Our hotel is just minutes away from premier destinations such as the Kuala Lumpur Convention Centre (KLCC), Petronas Twin Towers, KL Tower, Lake Gardens and Malaysia\'s International Financial District, the Tun Razak Exchange (TRX)The Role

• Direct, lead and manage the Food & Beverage (F&B) department.
• Serve as a business consultant and provide strategic direction to all the outlets of F&B on all aspects of operation, promotion and innovation.

• Plan and direct the functions of administration and strategy of the F&B department to meet daily operational needs.

• Overall responsibility for all operational components of the F&B department to ensure efficiency and effectiveness of operations.

• Ensure quality and authenticity of offerings and service across all outlets in order to consistently deliver memorable food and beverage experiences for all guests.

• Drive high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.

• Maintain and develop high standards of operations in all restaurants, bars and events by ensuring all SOPs are relevant, up to date, trained effectively and operationally delivered.

• Responsible for the development and implementation of F&B\'s annual business plan and medium-term strategies, as well as establishing key performance objectives and plans to ensure the hotel meets its business targets and drives sustainable, profitable growth

• Responsible for the conceptual and operational design of restaurant and bar concepts if requiredBe an active participant in the strategic marketing approach to ensure exposure the restaurants and bars of Pan Pacific Singapore, including the development and implementation of the department\'s annual and monthly promotions calendar.
• Work with the hotel\'s Director of Marketing Communications to develop active strategies that maintain a strong social and traditional media capture.

• Collaborate with the Executive Chef to continually review and refresh menu offerings as required by locality and region, drive and take responsibility for the financial performance of the hotel\'s F&B outlets.

• Create an operational environment of education and empowerment that energizes associates to focus on guest preferences and aspirations.

• Continuous focus on associate satisfaction and ensure continuous improvement action plans are executed effectively, and as needed, with a focus on a team and succession planning culture.

Talent Profile2-3 years working in food & beverage management role.Work in hospitality industry with a strong leadership skills.Diploma or degree in Hospitality Manaement or culinary Arts or business administrative.Strong organization and communication skills.Deep understanding of food and beverage operations.Established good relationship within the hospitality industry.

Pan Pacific Hotels Group