Job Description

Malaysia PARKROYAL Langkawi Resort Revenue & Reservations

Job Grade

Full-Time




Nestled on the pristine Pantai Tengah beach, the PARKROYAL Langkawi Resort is an idyllic seaside haven where balance, simplicity and joy come to life, offering the ultimate beach holiday. Located on the longest stretch of beach in Langkawi, PARKROYAL Langkawi Resort is a collection of 301 modern guest rooms, suites, and 7 spacious exclusive villas, equipped with unique facilities and amenities. Each private villa features a private dip pool with direct access to the beach. Dining options include a speciality restaurant, an all-day dining, an ocean view lounge, and a swim-up bar. Take a swim at the infinity pool on level 5 overlooking the Straits of Malacca and unwind with a drink or two. Featured amenities include 24-hour front desk, business center, gymnasium and a kids\xe2\x80\x99 club. Nourish your soul, body and mind with an invigorating spa treatment at our Suasana Spa.





The Role

• Maintain and implement as necessary the Revenue Management system in Revenue Department and undertake regular monthly audits and review to ensure standards are being met.
• Monitor group and transient business thresholds in accordance with selling strategies in Budget & Forecast.
• Follow all definite and tentative bookings, amend selling, and rate strategy accordingly to ensure measurable improvements in demand generation and ultimately Rooms yield.
• Maintain appropriate forecasting tool reports to ensure measured tracking of results on a daily basis.
• Supply critical analysis on the effect of short and long-term decisions affecting occupancy, average rate, RevPar and rooms profit goals.
• Have knowledge of market events, conventions, festive seasons, financial and political status of our country as well as of key business source countries.
• Strive to achieve budgeted RevPar index against the Comset properties, monitor and analyse competitive set in accordance with \xe2\x80\x9cCompetition Act\xe2\x80\x9d.
• Work closely with the Director of Sales & Marketing and General Manager to achieve optimum yield through reputable third party intermediaries.
• Maintain and analyze Revenue by Room type and ensure appropriate room type sale through various channels.
• Actively look for new business opportunities and relate to the Director of Sales & Marketing to enhance future potential business.
• Ensure disciplined configuration of PMS in terms of revenue management, conduct regular audits on reservation entries.
• Effectively use revenue management system for appropriate rate decisions and optimal yield.
• Clearly communicate rate and selling strategy to Sales and Revenue teams.
• Work closely with sales and rooms departments on possible opportunities for revenue enhancement.
• Maintain annual oversight of the overall price strategy and structure of the property to ensure that it is in line with the strategic objectives set out in the budgets.
• Establishes property pricing levels in all segments.
• Establish and implement pricing, yield, and selling strategies for the property, based on market factors and company guidelines.
• Monitors competitor strategies and data; maintains understanding of the dynamics of the local market and demand generators and presents appropriate action plans to the management.

Talent Profile

• Minimum of 5 years or more work experience in a senior capacity within a reservations or revenue management role.
• Aptitude for deriving information from data and using information to determine tactics and strategies.
• Understanding of distribution channels and ability to maintain good working relationship with all stakeholders.
• Strong knowledge of hotels operations.
• Good leadership skills and ability to effectively manage a team.
• Proficiency in English and Bahasa language. Other languages will be an added advantage.

How to Apply

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