Job Description

Role Responsibilities

Strategy

• Undertaking the role as Global Account Manager (GAM), to establish, develop and manage client relationships.
• Establish and implement client strategy, that is aligned to corporate plan.
• Working with Field Account Managers (FAMs) and product partners to originate and execute deals in a competitive and timely manner.
• Deliver financial performance as per scorecard and divisional strategy.

Business & Processes

• Deliver financial performance as per corporate plan, including deepening of clients\xe2\x80\x99 wallets, meeting franchise income, RWA targets and return hurdles.
• Timely and efficient execution of client account strategy.
• Deepen, broaden and maintain client relationships, locally and collaborating with Field Account Managers (FAMs) across the network (where applicable) for own portfolio.
• Work with product partners (where applicable) to deliver solutions for clients.
• Seek capital allocation as necessary based on appropriate returns.
• Drive utilization, digitization and cross-sell capital lite products/ services, for better capital efficiency.
• Actively engage with clients and manage the risk associated with the portfolio, preventing and minimizing credit losses.
• Perform periodic credit evaluation and review on portfolio, with active monitoring of credit parameters and/or risk triggers. Ensure timely credit reviews and escalation upon identification of red flag(s) or credit stress.
• Review and address excess/past due (when arise) to ensure timely escalation to appropriate stakeholders (as necessary) and monitor regularization.
• Ensure appropriate client and/or factory visits to keep abreast of material developments and for better understanding of clients\xe2\x80\x99 business model with timely logging of call reports.
• Undertake all facility documentation and/or security creation (as required) ensuring timely execution. Liaising with internal and/or external counsel and CMT in preparation and execution of documentation.
• Work with CMT to ensure timely review and/or completion of Client Due Diligence (CDD).
• Handle operational documentation and processes to facilitate facility utilisation, repayment and/or facility termination, including preparation and/or performance of periodic reviews of EAF and product pricing.

People & Talent

• Fostering the Bank\xe2\x80\x99s culture and value.
• Take charge of own development and up skilling through available training programmes and on the job learning to achieve the required level of competency for the role. Seek guidance as necessary.

RiskManagement

Govenance*

• Work closely with all segments, risks counterparts and product partners to ensure highest standard of compliance on policies, regulatory guidelines and code of conduct.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Promote Group\'s values and code of conduct and develop robust working culture across the business.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and adherence to all applicable laws, rules and regulations, Group Policies and Standards.

• Maintain professional interactions with stakeholders and highlight potential conduct and behaviour issues in a fair, open, transparent and timely manner.
• Ensure all mandatory e-learnings and required certifications are completed on time.

Key stakeholders

• Product Partners (Transactional Banking, Financial Markets, Global Credit Markets etc), FAMs, CAs, CMs, Credit, Legal, Compliance & CMT amongst others

Qualifications

Training, licenses, memberships and certifications

• University Graduate. A degree in Banking or Finance is preferred.
• Ideally 7+ years of relevant experience in serving commercial/ corporate clients.
• Strong financial analysis skills and ability to assess client creditworthiness and key risk considerations/ mitigation. A sound understanding of environmental and socials risks would be preferred.
• Sound knowledge of commercial/ corporate banking products/ procedures as well as a good understanding of local and regional business drivers would be an added advantage.
• Ability to promote good teamwork, collaboration and management of conflict across stakeholders
• Fluent in spoken & written English. Advantage: Ability to communicate in Bahasa Malaysia, Mandarin and/or other dialects.

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

\xc2\xb7 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

\xc2\xb7 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

\xc2\xb7 Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

\xc2\xb7 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

\xc2\xb7 Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

\xc2\xb7 Flexible working options based around home and office locations, with flexible working patterns

\xc2\xb7 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

\xc2\xb7 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

\xc2\xb7 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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