Job Description

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Client Background: .

Industry: Shipping Industry

Location: UOA Business Park, Subang Jaya

Headcount: 1 headcount

Tenure: Permanent

Remuneration: Basic can pay up RM8,000 (Subject to working experience) + RM1,000 fixed allowance, Monday- Friday, Insurance, Medical, 830am-530pm & more

Responsibilities:

Pivot inbound & outbound documentation department to provide timely shipping bill of lading, notice of arrival, reply to customer enquiries, support clients in their shipment requirements.

Service is expected to be made based on high quality standards, diligently, smartly and in a caring manner.

Facilitate the preparation of bills of lading.

To facilitates the smooth flow of goods and payments thereof across national frontiers.

Ensure the completion of local customs declaration to Custom offices at the place where the goods are imported or exported.

The Documentation Manager leads and supports our customer experience.

Plan, manage and monitor the day-to-day activities in Documentation Department.

Establish, review and achieve organizational objectives related to documentation.

Oversee, plan, manage the overall Documentation Department to ensure a high quality of service and customer satisfaction.

Establish, review and ensure Documentation Department comply with Principal and Local Authority\'s requirements.

Ensure Customers and Principal\'s (Docs / Compliance Dept) inquiries and expectations are met.

Provide guidance to employees on all Documentation matters (shipping / Trading terms etc).

Validate and endorse Bills of Lading, including Switch Bills of Lading and Original Bills of Lading, issued in Port Klang location.

Implement / review Import & Export Documentation training / procedures.

Compile monthly Documentation productivity statistics for Finance Department.

Preparing any Management Reports requested by management.

Conduct monthly departmental meeting.

Arrange necessary training/corrective action for the staffs.

Execute any new documentation procedures/requirement from principal.

Lead & participate in support system improvement / new projects implementations.

Minimum 5 years management experience in the shipping industry

Import and Export Shipping Documentation, Customer Service experience or related forwarding and / or logistics experience in similar capacity

Ability to lead a department

Sub Specialization : Administration;Administration Support
Type of Employment : Permanent
Minimum Experience : 4 Years
Work Location : Kuala Lumpur

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