Job Description

Job description:

To be responsible for order fulfillment, invoicing, and managing product listings and customer interactions on our platform. Additionally, the role includes hosting livestreams to engage with the audience and promote products.

Key Responsibilities:

Ensure timely and accurate order fulfilment (handover to courier) according to each eCommerce platform SLA. Generate order picklist and packlist according to priority Pick and quality check of each item to tally with order sheet to ensure correct item, in good condition, and correct weight range for gold 916/999 Quality check of each item to tally with order sheet to ensure correct item, in good condition, and correct weight and pricing for gold 916/999 Execute stock movement (physical inventory and Jemisys) i.e. stock in at the correct tray locations, stock out, and stock count activities Execute daily stock count and monthly stock take of all inventory in ecommerce Update and monitor daily reports via dashboards to track performance metrics Troubleshoot issues related to picking, packing, invoicing and handover to courier Ensure good attendance rate with willingness to do overtime (OT) even on weekends or public holidays if required To ensure timely documentations and filings Ensure all staff adheres to all security protocols at all times Undertake any other ad-hoc duties and special projects as assigned from management and superior

Skills and Requirements:

Minimum SPM qualification. Fresh graduates are encouraged to apply. Experience in e-commerce or administrative roles is preferred. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Willingness to learn and adapt to new e-commerce tools, platforms, and technologies Flexibility in responding to market changes and business needs Willing to work in-shift, on weekends, and on Public holidays.
Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Work Location: In person