E Commerce Executive

Petaling Jaya, Malaysia

Apply Now

Requirements

Education qualification of SPM and above.
Good communication skills in Bahasa Malaysia and English (speaking, reading, and writing).
Can multitask, detail-oriented, and possess good problem-solving skills.
Customer-oriented with strong interpersonal skills.
Interested in resolving issues, answering inquiries, and handling customer complaints.
Can thrive in a fast-paced and dynamic environment as a team player.
Self-starter who can work independently and with minimal supervision.
Good computer skills, including multitasking and navigating various windows.
Experience in handling social media or knowledge in that field will be considered a plus.
Able to determine the sentiment of each interaction and act professionally.
Good typing speed and accuracy.
Excellent writing skills.
Healthcare knowledge is preferable.

Responsiblities

Responding to Customer Inquiries: Addressing customer inquiries, questions, and concerns promptly and professionally through various channels such as phone calls, emails, live chats, or social media platforms.
Providing Product or Service Information: Offering accurate and detailed information about products or services to customers, including features, pricing, promotions, and technical specifications.
Assisting with Orders and Transactions: Guiding customers through the ordering process, providing assistance with product selection, processing payments, and ensuring smooth transactions.

Interested candidates please submit your application through Jobstore

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.