Job Description

Responsibilities

• Manage the company\'s e-commerce platform and various e-commerce partner\'s platforms such as Shopee and Lazada, including products listings, writing products descriptions and after sales service.
• Develop and implement e-commerce strategies that increase online sales and drive customer engagement.
• Work with the sales team to create and implement campaigns that drive traffic to the company\'s e-commerce site and increase conversions.
• Analyse and interpret data related to online sales and customer behaviour and use this information to inform e-commerce strategies.
• Develop and execute marketing strategies to promote the brand, products, and services through various channels, including email marketing, social media, content marketing, and advertising.
• Monitor and optimize the company\'s search engine rankings and ensure that its online presence is optimized for maximum visibility.
• Implement and manage email marketing campaigns that drive customer engagement and sales.
• Stay up to date with industry trends and best practices in e-commerce and marketing and incorporate this knowledge into the company\'s e-commerce and marketing strategies.
• Coordinate and follow through with daily online sales orders and process return orders if necessary.
• Work closely with logistics / warehouse team on orders delivery and stocks inventory.
• Monitor and respond to customer reviews.

• At least 3 years\' experience in E-Commerce.
• Diploma or higher in Mass Communication/Marketing/Computer Science/ IT.
• Strong knowledge of e-commerce platforms, email marketing, social media marketing, content marketing, and advertising.
• Knowledge of Adobe Photoshop / Illustrator, HTML, Canva and other graphic design skill. skills.
• Experience with SEO and SEM techniques and tools is a plus

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