Job Description

Roles and Responsibilities:

• Developing a solid and trusting relationship with key brands under our portfolio.
• Resolving key client issues and complaints.
• Developing a complete understanding of key account e-commerce needs.
• Anticipating key account changes and improvements for the advancement of their e-commerce business.
• Managing communications between key clients and internal teams.
• Stakeholder management between key brands and e-commerce platforms.
• Strategic planning and execution to improve client\xe2\x80\x99s e-commerce results.
• Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure all client needs are met.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
• Meeting all client needs and deliverables according to proposed timelines.
• Expanding relationships and bringing in new clients.

• Bachelor\xe2\x80\x99s degree in marketing, business administration, sales, or relevant field preferred.
• Preferably 2-3 years\xe2\x80\x99 experience in sales, marketing, business development, or similar fields of work. However, fresh graduates with a high desire to succeed and strong work ethics are encouraged to apply.
• Basic computer skills, and experienced with Microsoft Office Suite, with emphasis on good Excel skills.
• Communication skill required, able to speak English and knowledge with excel (beginners or entry level will do).
• Able to started immediately (ASAP).
• Preferably Malaysian citizen.

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Free Parking

• Fixed day shift
• Flexible hours
• On call

• Performance bonus

• Degree/Diploma/Advanced Diploma (Preferred)

• E-commerce 2 years (Preferred)
• Retail: 1 year (Preferred)

• English (Preferred)
• Bahasa Malaysia
• \xe4\xb8\xad\xe6\x96\x87 is an advantage

Betterteam