Job Description

About the role:
Baozun Asia is seeking an E-commerce Operation Executive who is technology-savvy and understands the e-commerce landscape and dynamics well. He/she is passionate about the always-evolving digital commerce to analyze data to generate data-driven market insights and manage relationships with business partners. He/she ensures a smooth business operation for all the key accounts and takes care of duties such as improving the customer experience, executing customer order fulfilments, and maintaining the digital platform. He/she is comfortable with a fast-paced digital environment. He/she must be collaborative, results-oriented, and capable of operating well under pressure.

Key Responsibilities:

• Communicate with the brand representative to understand their needs for the online store platform.
• Manage the website\'s activities, including product listing, promotions, inventory planning, etc.
• Analyze data traffic, market data, and marketing campaigns to optimize the customer experience and propose creative ideas.
• Product validation: match inbound reports vs bookings and verify one-time activations through system tools.
• Daily support: Validate using multiple sources of data to extract the list of SKUs ready for activation daily.
• Content publishing: Assist the internal team to prepare and publish content for all supported platforms.
• Promotion support: Set up & track promotion events, including reporting, analysis, and code generation.
• Product Tagging: Update product tagging and compliance with accuracy.
• Site Health monitoring: Track and monitor all platforms\' health for a seamless consumer experience.
• Reporting: Dashboards such as inventory availability, product launch, Sales & traffic, etc.
• Communicate with the e-commerce platform key account manager.
• Perform ad hoc projects assigned by Managers.

• Diploma or above in the relevant field of study or equivalent level qualifications.
• Preferably 2 years of relevant working experience
• Proficient in Microsoft Excel and Microsoft PowerPoint
• Basic Adobe Photoshop knowledge would be advantageous
• Effective interpersonal and communications skills
• Strong analytical skills
• Strong ability to work under pressure and handle tight deadlines
• Passionate about the fast-paced and challenging nature of the industry

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