Job Description

Requirements:

• Bachelor\'s degree required in Computer Science, Information Systems or equivalent.
• At least 5 years in End User Computing experience and 2 years in successful implementation of End User Services/ IT Workplace transformation.
• Manage the operations and implementation of Operation and Service Management tools.
• Demonstrated knowledge on remote access/desktop virtualization technologies and experienced in deploying Cloud services, Digital Workspace EUC solutions.
• Significant experience with Microsoft Windows, Office 365, MS Teams, Configuration Manager, Active Directory, VDI, ServiceNow.
• Drive and deliver continual change to improve End User Experience.
• Plan the delivery in-line with the strategy and aligned to the EUS architecture and ensure the service is deployed as per the agreed design.
• Work closely with cross-functional teams and businesses to identify opportunities to improve IT Workplace services.
• Good documentation skills in technical writing, process flow modeling, visual documentation, with experience in preparing architecture, solution design document.
• Have strong communication skills
• Self-starter, capable of working without direction and able to deliver technical projects from scratch.
• Sound problem analysis and resolution abilities.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Job Types: Full-time, Permanent Pay: RM10,000.00 - RM13,000.00 per month Benefits:

• Additional leave
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Performance bonus
• Yearly bonus