Job Description

Key Responsibilities

• Coordinate daily flight operations for Turkish Airlines cargo capacity, including space allocation, load planning, and booking confirmations.
• Monitor and track all shipments to ensure on-time uplift, resolving any discrepancies related to offloads, delays, or documentation issues.
• Liaise closely with airline partners, ground handling agents, and freight forwarders to ensure accurate and timely communication of flight and cargo status.
• Manage and update shipment records, AWB data, and flight capacity utilization reports.
• Support in preparing performance reports, including OTP (On-Time Performance), load factor, and capacity usage summaries.
• Escalate operational irregularities and collaborate with the sales or planning team to ensure customer commitments are met.
• Ensure compliance with airline, customs, and safety regulations at all times.
• Assist in process improvement initiatives to enhance efficiency and service quality.

Requirements
Requirements

• Diploma or Bachelor's degree in Logistics, Supply Chain, Aviation Management, or a related field.
• 1-3 years of experience in air cargo operations or airline capacity management preferred.
• Strong understanding of AWB processes, cargo handling procedures, and airline coordination.
• Good communication and coordination skills with ability to work under pressure.
• Familiarity with cargo management systems is an advantage.
• Detail-oriented, proactive, and able to multitask in a fast-paced environment.

Skills Required