Job Description

Key Responsibilities:

Customer Relationship Management:

-Maintain positive relationships with homeowners by providing excellent service and support throughout their homeownership journey.

Vacant Possession (VP) Handover:

-Oversee the VP process, including the coordination and handover of keys once the property is ready for occupancy.

Customer Briefing & Liaison:

-Serve as the main point of contact to explain house readiness and guide homeowners through the VP and settlement process.

Defect Management & Customer Experience:

-Manage customer expectations, coordinate rectification works with the relevant departments or contractors, and ensure homeowners feel supported throughout the process.

Issue Resolution & Support:

-Strong communication, empathy, and problem-solving skills are essential to address and resolve issues effectively and professionally.

Job Requirements:

- Degree in Land Administration and Development, Real Estate Management, Building Management, or a related field.

- Fresh graduates are encouraged to apply.

- Excellent communication skills in both Bahasa Malaysia and English (written and spoken).

- Strong organizational, multitasking, and interpersonal skills.

- Ability to work efficiently and accurately in a fast-paced environment.

Job Types: Full-time, Permanent, Contract, Fresh graduate

Pay: From RM2,800.00 per month

Benefits:

Dental insurance Free parking Health insurance Maternity leave Meal provided Opportunities for promotion Professional development
Education:

Bachelor's (Preferred)
Work Location: In person