Export Business Client Service Lead (mandarin Speaker)

Kuala Lumpur, Malaysia

Job Description


Accenture has an exciting opportunity for a driven and experienced Performance Marketing leader with sales experience or acumen as we expand our team in KL, Malaysia. If you thrive in a fast paced environment and are excited by the opportunity to build a business read on.We are looking for an online performance marketing expert, with significant experience in the area of online social media advertising planning/buying, focused on lower funnel revenue conversion driven by performance marketing solutions. The successful candidate for the Client Service Lead (CSL) role will also have experience managing large and established advertisers, managing and coaching managers, driving operational rigour and execution and working successfully with multiple internal and external stakeholders.Success in this position requires you to develop and maintain an effective working relationship with the Accenture program Function Lead (FL) as a trusted and effective second-in-command. It also requires building and maintaining a successful collaboration with our Client Industry Sales Manager to co-design and implement successful sales strategies and tactics.Skills and experience you\xe2\x80\x99ll need in order to succeed include analytical problem solving; a passion for people management; a willingness to experiment and move quickly; the ability to thrive in a dynamic, team-focused environment; and a passion for helping Clients and our Advertising customers achieve business results.This is an opportunity to work with one of the fastest-growing players in tech, within a leading global professional services company. Be part of something amazing in 2024 and beyond.Responsibilities

  • Leading revenue growth in depth for strategic accounts and direct client-facing initiatives
  • Reports directly to the FL
  • Will have management oversight of Sales Managers in span of control
  • Will assume specific FL responsibilities when as cover during FL PTO
  • Main POC for Client Servicing Industry Sales Manager
  • Will collaborate closely with Client Servicing Industry Sales Manager to design and implement strategic and tactical sales plans
  • Take ownership and responsibility for execution of those sales plans executed by Sales Managers and Sales Reps in span of control
  • Will build and maintain the optimal sales execution environment focused on these key areas; People, Processes, Performance and Productivity (4P\xe2\x80\x99s)
  • Will have quarterly KPI/OKR and Revenue targets rolled up from team and individuals in span of control
  • Drive a culture of ownership, innovation, quality and operational rigour span of control
  • Analyse revenue/OKR performance data to identify & drive measured actions to impact OKR or Revenue targets.
  • Support preparation and delivery with commentary of regular insight into business performance and outlook in span of control, including weekly business reviews
  • Create and maintain positive employee engagement in a high performance environment
  • Own specific priority initiatives across span of control as required from time to time in areas such as in-quarter churn, high priority new product launches focused on driving lower funnel advertising revenue based on conversion performance.
#LI-GMQualifications
  • Native-level language fluency in Mandarin is required
  • Deep and significant understanding and professional experience in online, performance based advertising solutions, ideally with sales leadership or experience
  • Preferably experience in leading teams of people managers (i.e. as a manager of managers)
  • Experience in leading teams involved in Enterprise level or Key Account level Account Management activities is a distinct advantage
  • Relevant experience working with Advertisers exporting internationally out of the Greater China region is a distinct advantage
  • Deadline and detail-oriented
  • Data-driven decision-making, very strong analytical and proven reporting skills
  • Able to analyse business data in detail to provide continuous improvement suggestions
  • Excellent communication and presentation skills
  • Preferably experienced in CRM tools such as Salesforce, Office/G-Suite collaboration and presentation tools
Equal Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

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Job Detail

  • Job Id
    JD1046106
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned