Facebook Customer Service 客服助理

Melaka, Malaysia

Job Description


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  • Answer customer enquiry in relation to ON-LINE shopping of products and services in Shopee / Lazada and so on
  • Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction
  • Understand what customer needed and suggest various product option that available
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • With / Without experience are acceptable
  • Working in air-conditioning Office Room
  • Have your own independent desk
  • Young, happy harmonious working environment
  • A lot of career opportunities
  • We will provide training as long as willing to learn new things and knowledge
  • Anual Leave,MC, EPF & SOSCO will be provided
Our vision within 5 years is to become a recognised brand in Malaysia, we are actively looking for talents from different areas to join our team. We will provide you with a platform and opportunity if you are the right person We need a dynamic and motivated team, common progress and growth Job Types: Full-time, Part-time, Internship, Student job, Temporary, Fresh graduate
Part-time hours: 48 per week Salary: RM2,000.00 - RM3,500.00 per month Benefits:
  • Additional leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Professional development
Schedule:
  • Day shift
  • Early shift
Supplemental pay types:
  • Commission pay
  • Overtime pay
  • Performance bonus
Language:
  • Mandarin (Required)

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Job Detail

  • Job Id
    JD875707
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Melaka, Malaysia
  • Education
    Not mentioned