Possess at least a higher secondary / pre-u / A level, college or diploma.
At least 5 years of working experience in the related field.
Able to work shift, weekends and Public Holiday.
Customer service orientated and energetic.
Job Responsibilities
Conducts monthly department meetings with the Banquet captains and associates.
Maintain attendance log for banquet associates.
Manage the banquet beverage perpetual inventory and requisitioning liquor.
Understand the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
Schedule banquet service associates to forecast and service standards, while maximizing profits.
Leads shifts and actively participates in the servicing of events.
Empowers associates to provide excellent customer service.
Strive to improve service performance.
Job Types: Full-time, Permanent