Job Description

Job Responsibilities

• Plans, coordinates, implement marketing strategies to promote and develop new customer base for mortgage products.
• Actively participates in roadshow, property fairs and sales launches at developers\xe2\x80\x99 sites.
• Maintain close business relationships with solicitors, housing developers, financial institutions and relevant authorities.
• Acts as an intermediary between the Bank and Customers to collect relevant documents, to conduct property inspection or field visits and to provide status update to customer on mortgage financing application.
• Ensure completion of mortgage loans by collecting, verifying, collating and preparing of mortgage financing documentation and programming.
• Submission of mortgage applications and prompt follow up with customer and internal departments until point of disbursement.
• Conduct proper Know Your Customer on customer and business partners to ensure data integrity.
• Advice customers of our products and cross sell the Bank\xe2\x80\x99s range of financial products and services to prospective customers.
• Follow up on servicing issues for existing mortgage customers.
• Provide clients with outstanding service standards based on professional relationship management.
• To adhere to department policies, systems, and procedure so that all relevant procedural legislative requirements are fulfilled while delivering a quality and cost-effective service.
• Keep abreast with financial services of the Group, rules and regulations under BNM and Association of Banks in Malaysia as well as the latest development within the banking circle.

• Bachelor\xe2\x80\x99s Degree in any of this discipline either in Business Administration, Accounting, Finance, or any related fields.
• Minimum 5 years of experience in a local/foreign bank.