Handle various types of transactions and customer applications over the counter, such as salary crediting, cash deposits, cash withdrawals, TT applications, draft applications, and TD placements and cancellations.
To render customer service in a professional, polite, fast, and efficient manner.
Attending to customer queries about the Bank\'s products and services.
Filling and batching of daily transaction documents
To complete the account closing transaction.
Support day-to-day branch operations.
Perform individual balancing of cash accurately on a daily basis.
To adhere to the rules and procedures relating to operations as set by the bank.
Ensure all operational procedures comply with SOPs and other rules and regulations.
Requirements
Only eligible for diploma holders from recognized IPTA/IPTS.
Fresh graduates or individuals with less than 2 years of working experience.
Customer service orientation - friendly and professional demeanor is important. Being able to assist customers with their inquiries, resolve issues, and provide a positive experience.
A team player and collaborating effectively with colleagues is essential for maintaining smooth operations and branch performance (Sales and Operations)..
Demonstrate honesty, reliability, and ethical behavior.Attention to detail is crucial to prevent errors and ensure accuracy in financial transactions.Banking environments can be fast-paced and may require multitasking and handling various responsibilities simultaneously. Being adaptable to changes and effectively navigating various circumstance.