Malaysia
Position Description
Position Description

Main purpose of the job is to develop, maintain and enhance working relationship with all retail customers (at all levels) to drive Volvo vehicle sales and total solution.

Reporting: This position reports to National Sales Manager

Key responsibilities/Accountabilities:

• PR relationship with all levels of fleet customers, focusing directly on purchasing, accounts and technical departments, senior management team and their respective depot managers.
• Regular competitive analysis feedback on the fleet accounts in the market. Identify opportunities and propose solutions to increase sales and drive profitability.
• Maintain and execute effective fleet account management Plan with regular check-ins on effectiveness.
• Collect information on total sales and profitability per fleet customer and suggest areas for improvement for new account penetration and conquest of other brands, by region, by segments.
• Ensure Fleet customer issues and complaints are followed up, cleared, and closed.
• Update, tidy up and utilise details of fleet customers in CM system.
• Analise and submit responses all tender calls, follow-ups and strategize to win the deals.
• Develops and implements strategic sales plan and forecast to achieve corporate objectives and sales target.
• To reconnect and establish strong, trusting, long-term relationships with existing fleet customers, and cultivate new business opportunities with key customers, regulators and industry partners.
• Penetrate new accounts under fleet customers to increase market share and presence.
• To be well abreast of key market and competitor activities, and to provide feedback and recommendation for actions and counter measures.
• To be represent in International Fleet Sales forums and platforms to drive fleet activities

Qualification & Job Experience:

• Minimum Diploma in Business Management or similar.
• Over 6-10 years of Sales / Account Management experience in a large multinational organization.
• Strong sales management and customer account management.
• Good sound of knowledge in trucks industry
• Strong public relations with customer.

Job Knowledge:

• Knowledge of finance
• Knowledge of sales process
• Product Knowledge
• Industry knowledge
• Customer knowledge

Key Competencies:

• Selling skills
• Good interpersonal skills
• Negotiation skills
• conflict management skills
• communication skills
• Time management skills
• Planning and organizing skills
• computer literacy

About us
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers\xe2\x80\x99 uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group\xe2\x80\x99s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career. The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world\xe2\x80\x99s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.
Auto req ID
138121BR
Organization
Volvo Trucks
State / Province
Selangor
City/Town
Shah Alam
Employment/Assignment Type
Regular
Travel Required (maximum)
Frequent Travel
Functional Area
Sales
Last application date
2023-03-17T00:00:00Z