Job Description

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees \xe2\x80\x93 people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Cond\xc3\xa9 Nast Readers\xe2\x80\x99 Choice Awards 2020, it\'s Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort\xe2\x80\x99s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.About the roleThis position is responsible for selling the rooms and providing information to prospective guests. Besides, to capture sales from the incoming calls and coordinate details of each reservation to ensure the guest\xe2\x80\x99s satisfaction.What you will doConducts all prearrival outreach for incoming guests via email, chat and phone calls.Actively books dining and activities for guests prior to arrival and performs many other concierge related duties.Works closely with Bell desk and Reception to ensure smooth handling of guest luggage, deliveries and special requests.Perform all reasonable services a guest may require, anticipate guest requests and requirements in order to satisfy them efficiently and promptly.What you bringMust be well organized and used to working in a multi-tasking environment.Pleasant personality. * Good command of English communication.Ability to work effectively with the team.What we offer:

• Competitive Salary and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resort.
• Employee Uniforms is provided
• Complimentary Employee Meals
• Five working days

Schedule & Hours:

• Full time employment

Remarks: This position is open for Malaysian only.The location for this position is: Langkawi, Kedah, MalaysiaLearn more about what it is like to work at Four Seasons, visit us:Learn more about Four Seasons Langkawi on Social Media:Instagram: @FSLangkawiTwitter: @FSLangkawiLinkedIn:Facebook:For more details please visit our website :

Four Seasons Hotels