Job Description

Taking room reservations, giving out correct information about rates, promotions and queries. \xef\x82\xb6 Look through the correspondence and key in the special arrangements/request (if any) before actual date of guest arrival. \xef\x82\xb6 Pre-blocked room if spefically asked for (if any). \xef\x82\xb6 Prepares and sends out reservation confirmation fax to all guest who made reservations except for callers who do not have fax. \xef\x82\xb6 Raise complimentary fruit basket/amenities forms to respective department for any guest who is entitled for it (ie. Suite booking and VIP guest ). \xef\x82\xb6 Send out reservation confirmation slips for confirm booking. \xef\x82\xb6 Arrange transportations for arrival guest upon request. \xef\x82\xb6 Should be aware of the various hotel packages & outlets promotions. \xef\x82\xb6 Prepare statistical information reports such as group materialization report, Turnaway report, no show report and etc. \xef\x82\xb6 Has a proper filing system ie. files for contract rates, T/A rates quatotion or group bookings. \xef\x82\xb6 To control the room status in terms of over booking and to have knowledge to upsell the rooms.
WE ARE HIRING \xe2\x80\x9cBE A PART OF OUR TEAM\xe2\x80\x9d It takes a special kind of person to be part of Hotel Armada Petaling Jaya Team. Eligible candidates having good interpersonal skills are high level of self motivation, are highly encourage to apply.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5