Guest Service Assistant
Job Description
-Welcome all guests in a warm, friendly and helpful way at all times - Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest\xe2\x80\x99s name at every opportunity - Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc - Ensures all data are always entered completely into the hotel systems in accordance with reservation - When on night duties, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival or departures whenever maybe the case - Always sell the hotel products and services by using up selling and any suggestive selling -Prepare necessary reports as requested Job Types: Full-time, Permanent Pay: RM1,500.00 - RM1,600.00 per month Schedule:
- Afternoon shift
- Day shift
- Night shift
- Overtime pay
Wear Mask, sanitising Ability to commute/relocate:
- Kuching: Reliably commute or planning to relocate before starting work (Required)
- Diploma/Advanced Diploma (Preferred)
- Customer service: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
- Bahasa Melayu (Preferred)
- English (Preferred)
- Day Shift (Preferred)
- Night Shift (Preferred)
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Job Detail
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Job IdJD934916
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuching, Malaysia
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EducationNot mentioned