Guest Service Assistant

Lenggeng, Negeri Sembilan, Malaysia
Googolplex Hospitality Sdn Bhd
2 Current Jobs Openings
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Job Description


MohonCompany Highlights

  • Career Development
  • Exposure to Hospitality field
  • Dynamic Work Environment
KelayakanWe are seeking a friendly Guest Service Assistant cum Admin to join our team. This dual-role position merges guest service excellence with essential administrative tasks, ensuring a seamless experience for our guests while supporting our operational needs. If you are passionate about hospitality and possess strong administrative skills, we want to hear from you!Fresh graduates are encouraged to apply!
  • Proficiency in Mandarin is preferred to cater to our diverse guest base.
  • Proven experience in customer service, hospitality, or a related field is advantageous.
  • Good in Microsoft Office applications, particularly Excel and Word.
  • Exceptional customer service skills with a friendly and approachable demeanor.
  • Experience in managing social media accounts and creating engaging content is highly desirable.
  • Willing to work at Lenggeng, Negeri Sembilan.
Tanggungjawab
  • Facilitate smooth check-in and check-out processes while promptly addressing guest inquiries.
  • Manage and enhance the hotel\'s social media presence, engaging with guests and promoting our services effectively.
  • Compile and prepare various reports related to guest services and hotel operations to support decision-making.
  • Accurately prepare quotations, reservation confirmation letters, and invoices in a timely manner.
  • Handle administrative paperwork and purchasing tasks to ensure efficient hotel operations.
Manfaat
  • Annual Leave
  • Medical Claim
  • Overtime
  • EPF/SOCSO/EIS
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Job Detail

  • Job Id
    JD1076627
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lenggeng, Negeri Sembilan, Malaysia
  • Education
    Not mentioned
 
 
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