Guest Service Officer
Johor Bahru, Malaysia
Job Description
Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Office. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and reports of daily occurrence, incidents and complaints. Work schedule based on shift rotation:
- 6 days per week with 1 day off
- 7.5 hours per day / 45 hours per week
- night shift allowance will be provided
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Night shift
- Rotational shift
- Weekend jobs
- Attendance bonus
- Overtime pay
- Yearly bonus
All customers are required to wear a mask and scan QR code using MySejahtera app when entering premises, arrangement of sitting area and reception counter with 1 meter distance, common surfaces are sanitized regularly, etc. Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
- Customer service: 1 year (Required)
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Job Detail
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Job IdJD881696
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, Malaysia
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EducationNot mentioned