Job Description

ABOUT US

The ShopBack Group is Asia-Pacific\'s leading shopping, rewards, and payments platform, serving over 40 million shoppers across ten markets.

Driven by the vision to become the world\'s most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.

Founded in 2014, ShopBack now powers over US$3.7 billion in annual sales for over 15,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.

We are seeking an experienced Head of Business Development in Malaysia to lead, manage and expand our Online Affiliate and Ad Sales business. We are looking for a self-motivated, hands-on leader with proven experience in acquiring key accounts, as well as building and scaling businesses. The role requires an understanding of the evolving best practices for strategy and partnership with brands.

Responsibilities

• Growing ShopBack\'s merchant base through new merchant partnerships, renewing existing relationships, and identifying potential new sectors or solutions to drive greater value to merchants
• End-to-end responsibility on merchant growth with focus on meeting merchants\' and ShopBack targets. This includes developing ideas for merchant campaigns, pitching, execution, and performance review with merchant partners
• Directly involved in the ideation, incubation and scaling of new use cases and solutions
• Lead, manage and grow a team of Account Managers and Business Development Managers to exceed their targets
• Working closely with the General Manager and Regional Merchants Team to actively plan out strategies for business growth and merchant expansion

• At least 8 years of experience in sales and account management with a proven track record of driving business impact
• Experience in eCommerce, marketing / advertising agencies, and/or account management is an advantage
• Experience in middle and senior-level negotiations and have a strong understanding of the eCommerce landscape and consumer trends in Malaysia
• Able to communicate (written and verbal) effectively in English due to frequent liaisons with English speaking stakeholders
• Ability to derive and convey actionable insights from research and data
• Strong interpersonal skills with good analytical skills
• Enthusiastic and effective problem solver

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