Job Description

SUMMARY We are looking for a motivated self-starter to join us as Head of Commercial to help build and expand our Delivery business across 232 cities within Southeast Asia. To be successful in this role, we are looking for a people-person skilled at satisfying customers with strong business sense. Reporting directly to the Head of Delivery, you will be required to drive commercial outcomes and lead regional acquisition/expansion efforts while collaborating with cross-functional teams. SALARY RANGE : RM 30,000 - RM 40,000 A DAY IN A LIFE As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to: Conduct market research and analysis to create detailed business plans on commercial opportunities Own the end to end customer journey from lead to acquisition to expansion to retention Oversee pricing and marketing strategies in pursuit of achieving goals and objectives Design, plan and execute commercial strategies to accelerate growth Acquire new customers and manage new and existing customer relationships Collaborate and coordinate with cross-functional teams (marketing, operations, strategy) to develop solutions Monitor and review performance of commercial activities using analytics and insights gathered from data Assist in setting financial targets, forecasts and budget development At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders: Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves Do what is needed to get things done, as they believe speed is more important than anything else to effect change Over communicate, particularly as they are all quite autonomous Take care of our staff, and treat them as they would want to be treated Are rigid on goals, but flexible on the details SKILLS These are minimum-requirement skills and a \'must-have\' for the role: Willingness to work outside your comfort zone and try new things Excellent relationship building and influencing skills to collaborate with colleagues, customers and partners One who is willing to be hands-on as needed and proactively assume responsibilities for one\'s actions Ability to work independently and deal effectively with complex, changing, and ambiguous environments Able to initiate and maintain strong relationships with customers and partners Proven ability to influence people at all levels in the organization through strong interpersonal skills QUALIFICATIONS & EXPERIENCE 6-8 years in similar commercial role start up experience is a plus Regional sales/commercial experience in multiple SEA markets Familiarity with cross-border and last-mile logistics a plus Education: At least a Bachelor\'s/Master\'s Degree(s) BENEFITS Work-Life at #TeamTeleport Hot desks & Flexi-hours - Collaborative & team-oriented atmosphere, work with your team or on your own. We are a flexible and agile bunch so you can do your best work at your convenience. Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista as long as it\'s not a birthday suit! Vacation and time away - Sometimes you need to recharge and come back energized! That\'s why you will get 90% off flights to destinations within AirAsia\'s network, 10%-15% discounts on selected eateries at KLIA2. Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

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