Hotel Front Office Assistant
Ipoh, Malaysia
Job Description
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients\xe2\x80\x99 complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests\xe2\x80\x99 needs
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
- Required language(s): Bahasa Malaysia, English
- Pleasant personality and positive working attitude.
- Must be willing to work on shift including working on weekends and public holidays.
- Opportunities for promotion
- Afternoon shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
- Attendance bonus
- Overtime pay
- Ipoh: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Hotel: 1 year (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD934959
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationIpoh, Malaysia
-
EducationNot mentioned