Job Description

Job Title: HR Associate - Malaysia

Department: Operations: EOR

Location: Remote - Malaysia

POSITION SUMMARY

We are looking for a Human Resource Associate - Malaysia to join our growing Operations team. This position is to be based in our Malaysia office. This full-time position will be responsible for navigating client challenges, supporting all HR matters and providing a consultative approach to our clients. The right candidate will have a relentless zeal to contribute and should have an affinity towards matters of international growth and employment. This individual will report to our Employee Experience Manager.

RESPONSIBILITIES

• Primary markets of focus will be Singapore and Malaysia, but other countries within APAC may be assigned.
• Execute supported employee onboardings, including working with in-country partners and to setup and enroll payroll and benefits
• Create, maintain, and archive compliant local employment contracts and employment documentation
• Ensure supported employees are appropriately set up in all Velocity Global systems as required with client agreements and supported employee contracts
• Research and respond to all benefits, international payroll, expense reporting, and all other HR matters that are requested by Employee Experience Managers and the Client Experience team
• Responsible for continuously updating and refreshing Velocity Global's knowledge base
• Support Velocity Global's Customer Experience teams across all aspects of the business
• Drive employee satisfaction and retention with sincerity and passion, and approach troubleshooting as an opportunity to establish integrity and value
• Create and manage employee onboarding calendars by following and refining processes
• Communicate with domestic and foreign embassies on immigration matters for externally supported employees
• Execute on committed timelines, including influencing global affiliates and clients to meet their agreed upon timelines, properly allocating resources, and maintaining the team on project-related issues with a strong emphasis on results
• Research challenging employee questions and employee scenarios and present solutions to the Client Experience team
• Support and execute upon compliant employee terminations and offboarding
• Research and respond to all global benefits, payroll, expense and other HR matters as it pertains to your region
• Develop and maintain competency in the area of international employment

QUALIFICATIONS/SKILLS

• BA/BS in Human Resource or equivalent working experience required
• 1-3 years' experience preferred, ideally in HR functions within Malaysia and/or Singapore
• Business proficiency in English language is required. Any other languages in Southeast Asia are a bonus.
• Research-oriented, exceptional organizational skills and attention to detail
• Ability to quickly assimilate information; with operations across 185+ countries there is a lot to learn
• Excellent presentation, verbal and written communication, listening and consultative skills.
• Technology-literate, including Microsoft Office suite
• Strong consultative customer service and project management style
• Drive, strong work ethic, and a passion for creating an unparalleled customer experiences...it should be in your bones
• Interest in international business and contributing at a consistently high level

OUR VALUES

Velocity: Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.

Integrity: Doing right by our customers, colleagues, and ourselves through honest and ethical actions.

Be Bold: Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.

Empowerment: Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.

Service: Supporting our customers, colleagues, and ourselves with respect and empathy.

As a work anywhere company, Velocity Global fosters a values-driven culture. We value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you have a disability or special need that requires accommodation, please contact us at .

WHAT WE DO

Velocity Global is one of the fastest growing companies in the world. Our enables the world's leading companies to identify, hire, and pay the best talent in over 185+ countries, and all 50 United States. More than 1,000 brands rely on our to build highly collaborative global teams with ease. At Velocity Global, we make working from

WHO WE ARE AS A TEAM

We are a team of "owner-employees", committed to building the world's #1 cloud-based, next-gen .

If you wake up compelled to innovate, collaborate and laugh, you should apply!

#LI-REMOTE