Job Description

Key Responsibilities:

• Responsibilities include but are not limited to consolidate and preparation of the payroll input to payroll vendor for payroll processing
• Responsible in executing time management activities in Success Factor to ensure employees are paid correctly per time data
• Responsible for ensuring payroll input processing is in accordance with established processes and compliance control.
• Responsible for perform analytical reviews of payroll input transactions to identify errors and drive compliance to HR/Payroll guidelines.
• Responsible to prepare and submit various payroll input related report as per scheduled timelines.
• To ensure timeliness and 100% accuracy in all activities relating to payroll input administration and processing.
• Responsible for some of the Site HR and COE administrative tasks
• To attend to queries relating to payroll and time processing related activities & matters.
• Provides second line support within the HR Service Center for HR customers seeking for support on HR requests in the Payroll Input and Success Factor/SAP Time domain which may require a significant level of subject matter expertise
• Provides guidance to HR Stakeholders on queries regarding the Success Factor Time and Payroll Input processes
• Logs and monitors requests and inquiries raised to HRSC and informs requesters of status of requests
• Identify potential improvements in the processes and continue to work on the enhancement on efficiency of service delivery model

• Min 1 years experienced.
• Experience with understanding functional architecture of Success Factor HR system to perform research and resolve basic and complex issues dealing with data especially in time related data
• Experience with creating and executing test scripts to confirm system changes and escalate issues and defects
• Experience in working in IT, Human Resources, Payroll and/or HR related service functions
• Familiarity with the companys HR and Payroll policies and procedures for global and also sites that they supported.
• Meticulous/detailed person
• Advanced Microsoft Excel knowledge will be an advantage
• Must exhibit strong security and confidentiality practices
• Excellent time management and work prioritization, ability to multi-task
• Demonstrates strong ability to communicate clearly and successfully through a variety of channels and circumstances.
• Demonstrates ability to communicate effectively in English both verbally and in writing.
• Adaptive problem solving through applying new methods and concepts to the Service Center (for example, new processes and/or technical solutions).
• Strong process and procedure orientation with the ability to apply continuous improvement methods.
• Strong analytical skills
• Must be customer-focused and comfortable working with a diverse group of people and able to work effectively within a team.

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