Job Description

Role Responsibilities

The CPBB ICS Programme is a multi-year journey to establish key ICS foundational controls across critical assets and systems for Standard Chartered Banks, Consumer, Private and Business Banking (CPBB) business and support risk reduction to target levels acceptable to the business. Members of the CPBB ICS programme team form a centralised unit, operating to achieve these goals in close partnership with Technology, Cyber Security Services, Countries and Key Risk partners across the organisation.

The ICS Programme Governance Specialist is one of the key members of the CPBB ICS Programme team, reporting into the Programme Governance & Delivery Lead for CPBB. He/she will be responsible for active oversight of the CPBB ICS Programmes Governance ensuring the programme is delivered as per the companys defined governance standards (scope, cost and time).

Key Roles & Responsibilities:

The responsibilities of the Programme Governance Specialist include managing the day-to-day activities in the programme management space including but not limited to providing guidance across various project streams on adherence to project management processes and governance standards, management of financials, reporting and tracking the program progress. He/she is expected to independently manage the following responsibilities:

• Working closely with the relevant stakeholders (Control owners, T&I, STS/CSS, Regional Leads) to manage project initiatives across the CPBB ICS Programme
• Ensure project management/collaboration tools like Clarity, JIRA are up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the Refinement Forums.
• Financials including close engagement with Technology partners to prepare accurate forecasts across project initiatives, maintenance of financials in bank standard programme management tools such as Clarity and ensuring financial management adheres to the defined standards via CPBB/ICS PMO teams.
• Coordination with T&I Chief Scrum Masters to manage Programme/Initiative resources and allocate in Clarity for timesheet booking.
• Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines. Also ensure that respective project leads are well aware of the governance actions and responsibilities.
• Support active tracking and management of changes (scope, cost and time) across various project initiatives and ensure these follow appropriate change governance standards and are well aligned with CPBB HICS Control Owners, presented for formalisation via ICS Refinement forums, etc.
• Liaise with CPBB PMO and ICS TRP teams and ensure the Programme is compliant to SCB project governance standards as per new Ways of Working (nWoW).
• Maintain Programme artefacts and manage repositories for information and data management.
• Act as a one-point contact for consolidation and response of any requests for information (RFIs) oriented around programme governance during internal and/or external Audit, compliance and other applicable reviews.

Regulatory, Audit & Business Conduct:

• Display exemplary conduct and live by the Group's Values, Valued Behaviours, and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

The ICS, Programme Governance Specialist should meet the following requirements:

• University graduate with solid experience in the banking industry, exposure of key positions in medium-large programmes and/or Change Management
• Minimum of 5-10 years of experience in Banking and Financial services with a minimum of five years experience as Programme Governance / PMO.
• Direct experience in the Retail/CPBB business and/or Information and Cybersecurity programs will be advantageous and preferred.
• Strong knowledge of JIRA, Confluence, Clarity PPM and MS Office suites is necessary.
• Must be a self-starter who is able to initiate activities and processes to help drive the programme and projects to completion with little or no management supervision.
• Strong analytical skills and ability to prioritise, make decisions, and work to tight timeframes.
• Strong integrity, independence and resilience.
• Solid team player with demonstrated ability to work across multi-cultural, geographic and inter-disciplinary teams to deliver successful outcomes. He/she must be able to work effectively to manage and minimise conflict, improve programme productivity and be ready to operate in a fast-paced and dynamic space given the ever-increasing demands of cyber risk management.

Key Stakeholders

• CPBB Head of Information & Cyber Security
• Head, ICS Adoption & Execution
• Programme Governance & Delivery Lead
• ICS Programme members (Adoption & Execution, Control Owners, Risk Management, etc)
• CPBB T&I - Delivery Owner, Delivery Lead, Product SME, Scrum Master, Delivery Team (Engineers, QA Managers, etc)
• CPBB Business & Technology Hive Leads
• Key leads from Security Technology Services (STS), Cyber Security Services (CSS)
• CPBB PCD Project Team (as needed)
• CPBB Portfolio Team
• ICS TRP team

Our Ideal Candidate

• PMP/CSPO/CSM certified
• Undergone New Ways of Working training
• Good understanding of Information Cyber Security and Payment Card Data Protection controls

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Leadership Competencies Leadership Level
• Spot Opportunities Thought Leader
• Solve Problems Thought Leader
• Take the Lead Thought Leader
• Build Resilience Thought Leader
• Collaborate Thought Leader
• Communicate Thought Leader
• Deliver Sustainably Thought Leader
• Achieve Results Thought Leader
• Technical Competencies Target Proficiency Level
• Manage Conduct Core
• Manage Risk Advanced
• Manage People Core

Other Competencies

• Able to collaborate and engage with CPBB HICS, Head, ICS Adoption & Execution and the CPBB ICS team (Business, T&I), STS, CSS, others.
• ICS Programme Management, Governance & Delivery Lead is a collaborative, empowering and decisive thought leader who thinks analytical and strategic, is user-focused and business-savvy with exceptional people and conduct management skills, able to successfully engage with many different personalities/ stakeholders and reach consensus when necessary.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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