[immediate Hiring] Customer Service Executive
Kuala Lumpur, Malaysia
Job Description
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Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.
- Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
- Answer customer\xe2\x80\x99s general enquiries, complaints, reviews, feedback through calls, live chats and emails.
- Play a supporting role in educating our customers around products and alternative digital banking platforms.
- Expanding the customer base by upselling and cross-selling banking products and services.
- Manage customer complaints and feedbacks accordingly.
- Must possess at least an SPM.
- Minimum 6 months of experience in Customer Service.
- Strong command of the English language..
- Excellent conversational and interpersonal skills.
- Nearby public transportation (LRT).
- Free Shuttle Service.
- Opportunity to grow in the banking industry.
- Quarterly incentives up to RM1000 for high achievers.
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- What is your expected salary?
- Are you able to start immediately?
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
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Job Detail
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Job IdJD924525
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned