Inbound Customer Service Executive (damansara)
Petaling Jaya, Selangor, Malaysia
Job Description
- Excellent communication skills in English and Bahasa Malaysia, both spoken and written.
- Possess own transport and able to work in rotating shifts, Saturdays and Public Holidays.
- Customer oriented, pleasant personality and excellent interpersonal skills.
- Degree Fresh Graduates are encouraged to apply.
- Able to start work with less than 2 weeks\' notice.
- Applicant(s) must be fully vaccinated for Covid19.
- Handling inbound/ incoming calls - Respond to customer requests, exceptions, inquiries about package pick-up, deliveries, promote and respond to question about products and services with the objective to maximize customer satisfaction through incoming calls or emails.
- Resolve customers\' problems and complaints through follow ups case.
Position: Inbound Customer Service Executive
Location: Damansara Uptown 5, Petaling Jaya
Working Hours: Rotating shift (Earliest shift starts at 8 AM, Latest shift ends at 7 PM)
Working Days: Monday - Saturday
Employment Type: 6-Months Contract (Leading to Permanent based on performance)
Salary: RM 2,300 - RM 2,800 (Basic range) + RM 400 (allowance)
Additional Benefits
- EPF / SOCSO / PCB
- Annual Leave
- Allowance Provided
- Overtime Pay
Ricebowl
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Inbound Customer Service Executive (Damansara)
Petaling Jaya, Selangor
Job Detail
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Job IdJD971923
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2300 - 2800 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned