Inbound Customer Service Executive (damansara)

Petaling Jaya, Selangor - Damansara Utama, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • SPM and above.
  • Minimum 1-2 years of working experience in a call centre/customer service.
  • Excellent communication skills in English and Bahasa Malaysia, both spoken and written.
  • Possess own transport and able to work in rotating shifts, Saturdays and Public Holidays.
  • Customer oriented, pleasant personality and excellent interpersonal skills.
  • Degree Fresh Graduates are encouraged to apply.
  • Able to start work with less than 2 weeks\' notice.
  • Applicant(s) must be fully vaccinated for Covid19.
Tanggungjawab
  • Handling inbound/ incoming calls - Respond to customer requests, exceptions, inquiries about package pick-up, deliveries, promote and respond to question about products and services with the objective to maximize customer satisfaction through incoming calls or emails.
  • Resolve customers\' problems and complaints through follow ups case.
Manfaat

Position: Inbound Customer Service Executive

Location: Damansara Uptown 5, Petaling Jaya

Working Hours: Rotating shift (Earliest shift starts at 8 AM, Latest shift ends at 7 PM)

Working Days: Monday - Saturday

Employment Type: 6-Months Contract (Leading to Permanent based on performance)

Salary: RM 2,300 - RM 2,800 (Basic range) + RM 400 (allowance)

Manfaat tambahan
  • EPF / SOCSO / PCB
  • Annual Leave
  • Allowance Provided
  • Overtime Pay
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Job Detail

  • Job Id
    JD972792
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2300 - 2800 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor - Damansara Utama, Selangor, Malaysia
  • Education
    Not mentioned