Indoor Sales Support ( Logistic)

Klang, Selangor, Malaysia

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Build and nurture strong relationships with both new and existing clients.
Respond promptly to inquiries from outdoor sales teams, delivering accurate and customized logistics solutions.
Conduct follow-ups to ensure client satisfaction and foster long-term partnerships.
Identify and pursue new business opportunities through multiple channels.
Prepare and present quotations, pricing proposals, and service agreements.
Negotiate terms with clients to secure profitable outcomes.
Collaborate with operations and customer service teams to ensure smooth shipment handling.
Oversee the preparation of essential documents, including shipping schedules and customs forms.
Provide regular sales performance reports and actionable insights to the sales manager.
Address customer complaints promptly and resolve issues to maintain high satisfaction levels.
Offer clients updates and guidance on best practices for shipment handling and cost optimization.
Conduct cold calls to potential clients to generate interest and leads

Job Requirements

Diploma or Degree in Business Administration, Logistics, or a related field.
1-3 years of sales experience in logistics or freight forwarding preferred.
Strong interpersonal and communication skills, both written and verbal.
Familiarity with logistics services (freight forwarding, warehousing, customs clearance, etc.) is an advantage.
Strong organizational and time-management skills to manage multiple tasks effectively.

Knowledge of local and international logistics regulations is a plus.
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Logistics

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