Job Description

:

Provide a professional, efficient and approachable security services and maintaining a high level of customer service to staffs and visitors at all time as a Head of Auxiliary Police Unit.

Job Responsibilities:

• To manage and direct the overall performance of the Auxiliary Police (AP) team for Head Offices Security Response Unit and Centralised Remote Monitoring System (CRMS).
• To ensure physical security services provided at CIMB premises are carried out in accordance to the Procedure, Rules and Guidelines set by CIMB and all prevailing Guidelines imposed by Government / statutory bodies and enforcement agencies.
• Implement the right strategy on the appropriate care and handling of firearms which include Carry and Use (C&U) license application.
• Provides security support at Group Level for major events, meetings and VIP visits.
• Implementation of AP\'s SOP as outlined by the management.
• To ensure all outsourced security personnel strictly adhere to the compliance and performance requirements outlined in the Professional Service Agreement.
• To manage guarding service providers engaged by CIMB which includes providing recommendation to the management for new appointment and/or termination.
• Apply appropriate actions to solve issues and provide effective course of actions.
• Assess and escalate issues to the Management.
• Responsible for the conduct of APs, making sure that each personnel understands their obligations.
• Controlling budgets for AP operations and monitor expenses.
• Prepare reports on security incidents and breaches.
• To coordinate support on the emergency disaster relief, committee set by CIMB in context of Security Services.
• To manage and direct the overall performance of the Auxiliary Police (AP) team assigned at Branches.
• Propose SOP enhncement by strategically improving current security controls, conduct ample studies of present and anticipated threats.
• To oversee and keep Business Units notified of latest information, best practices, guidelines, conditions and instructions as may be issued by Kementerian Dalam Negeri (KDN) and Police Diraja Malaysia (PDRM).
• Establish performance benchmarks, conduct analyses and craft reports on all aspects of AP operations and outsourced security personnel.
• Lead internal security incidents investigation and produce report as and when required.
• Build rapport with the PDRM, KDN and other law enforcement bodies in soliciting the necessary cooperation/assistance in resolving security issues and/or crime prevention measures for the Group.

• Responsible on matters relating to Group P&P, Management Committees which covers the following aspects :-

• Group Operational Risk.
• Group Procurement Policy.
• BIA (Business Impact Analysis).
• RCSA (Risk and Control Self-Assessment).
• CIM (Control Issue Management).
• KRI (Key Risk Indicator).
• LED (Operational Event & Loss Data Management).
• BCM (Business Continuity Management).
• Due Diligence.
• Risk Assessment.
• Manage, guide and provide the necessary coaching for the team members to allow them to effectively perform their jobs as per Group\'s policies and procedures.
• Develop, build and leads an effective and cohesive team that operates seamlessly to achieve departmental goals.
• Proactively identify, manage and propose effective end to end solutions to issues related to services delivery.

Job Requirements:

• Any degree/diploma in related fields.
• Possesses Police basic training (PULAPOL) certificate.
• Minimum of 7 - 10 years of experience in physical security industries.
• Efficient and effective managerial experience and skill in managing a team.
• Good networking skills, confident, proactive and results oriented.
• Excellent communication skills. Proficient in English and Bahasa Malaysia.
• Computer skills e.g Microsoft Power point, Office, Excel etc.
• Able to communicate and interact effectively with customers and staff at all levels.
• Strong leadership, self motivated, able to work independently and with very minimum supervision.
• Good interpersonal skills and able to deal with authorities, business units and management effectively and efficiently.
• Able to analyse emergency situation and advise management accordingly.
• Willing to work beyond working hours based on the prevailing operational needs.

**Only shortlisted candidates will be notified

CIMB