International Customer Operations Specialist Japanese Speaking
Selangor, Malaysia
Job Description
International Customer Operations Specialist - Japanese speaking
General Information
Req #
WD00041977
Career area:
Sales Support
Country/Region:
Malaysia
State:
Selangor
City:
Selangor Darul Ehsan
Date:
Wednesday, September 28, 2022
Working time:
Full-time
Additional Locations:
- Selangor Darul Ehsan - Selangor - Malaysia
Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.
And we go big. No, not big-huge.
We're not just a US$70 billion revenue Fortune Global 500 company, we're one of Fortune's Most Admired. We're transforming the world through intelligent transformation, offering the world's most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions-not just the select few-experience our version of a smarter future.
The one thing that's missing? Well... you...
Description and Requirements
- Responsible for the daily management of assigned portfolio.
- Focal point for collections, credit and order management, dispute management, funding and managing customer inquiries.
- Develops and maintains strong working relationships with Business Partners.
- Proactively identifies, reports on and drafts action plans to address potential and actual exposure.
- Prepare weekly portfolio review, forecast monthly collection and other required reporting.
- Monitor and resolve pended orders and invoices.
- Raise payment request for allocation according to remittance advice.
- Prepare contract for new partner on-boarding.
- Timely billing, collection and adjustment for interest.
- Support reconciliation and funding activities.
- Responsible for territory risk management and customer satisfaction attainment and keeps customers appraised of the condition of their accounts and their ability to support current and future financing volumes.
- Work closely with internal & external stakeholders for account management and dispute resolution.
- Selangor Darul Ehsan - Selangor - Malaysia
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Job Detail
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Job IdJD861874
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSelangor, Malaysia
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EducationNot mentioned