Job Description

Requirements:

• Familiar with hybrid cloud environment.
• Must possess some relevant systems\xe2\x80\x99 certifications \xe2\x80\x93 AD, Exchange, Wintel, Azure, Citrix, Storage, Netapps, Commvault (please provide with the application).
• Must possess hands-on technical knowledge in implementing and maintaining Windows Server environment up to Windows 2016 with in depth knowledge of Active Directory, Group Policies and DNS.
• Must possess hands-on technical in implementing and maintaining Azure, Office365 and MSTeams.
• Possess some hands-on technical in implementing and maintaining MS Exchange environments On-Prem and Cloud will be added advantage.
• Possess some security and network knowledge especially in cloud environment will be added advantage
• good knowledge in implementing and maintaining Citrix environment will be added advantage
• Energetic, independent, self-motivated and able to manage complexity
• Required to work after office hours or on weekends when necessary

Scopes:

• Liaise, work together with- and advise your colleagues within different RC\xe2\x80\x99s and disciplines.
• Execute the processes and best practices necessary to work according to the direction

and Strategy of Group IT (and make suggestions for improvement if required). * Update and organize all system related documentation and working instruction in the central repository.

• Ensures quality and accurate information of assets in the CMDB.
• Support the Network and Software team in solving cross-discipline complex problems.
• Work on four main areas (Implementation, Support, Monitor, Report).
• Keep the IT community informed on any new initiatives and decisions taken that might have an impact on day-to-day business.
• Participate in project implementation when required.
• Ensure a cross functional alignment to minimize down-time within the overall IT landscape
• Understand, plan and deliver assigned tasks with accuracy to meet stakeholders needs in a timely manner.
• Identify areas requiring more detailed instructions and clarify as necessary with stakeholders to ensure no surprises.
• Complete tasks in compliance with applicable standards and work procedures.
• Identify areas for potential issues and proactively communicate with stakeholders to resolve issues, share information and provide guidance as required.
• Seek clarification or guidance as soon as difficulties arise and recommend alternative solutions.
• Perform thorough self-check of all solutions prior to release for use by stakeholders.
• Properly plan work to allow adequate time for stakeholder feedback and adjustments to ensure intended functionality.
• Network with stakeholders to serve as a source of support in executing project.
• Produce consistent/organized instructions in a well-structured format to convey required information to stakeholders.

Experience Required: Min 2 Year/s

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