Job Description

Key Responsibilities:Account Management & Sales

Manage and develop assigned customer accounts, ensuring high levels of client satisfaction. Identify, qualify, and pursue new business opportunities in IT solutions and services. Prepare proposals, quotations, and presentations tailored to client requirements. Achieve and exceed sales targets, revenue growth, and profitability goals.

Client Engagement

Build and maintain strong, long-term relationships with clients at all levels. Act as the main point of contact for clients, addressing inquiries, issues, and escalations promptly. Conduct regular business reviews with customers to identify opportunities for value-added services.

Solution Development & Coordination

Work closely with technical teams to develop customized IT infrastructure, cloud, and cybersecurity solutions. Understand client business objectives and align solutions to support digital transformation goals. Collaborate with vendors, distributors, and partners to enhance solution offerings.

Market & Business Development

Keep abreast of IT industry trends, emerging technologies, and competitor activities. Contribute to business development strategies, marketing campaigns, and lead generation activities. Represent the company at trade shows, networking events, and client meetings.

Reporting & Compliance

Maintain accurate records of sales activities, pipeline, and forecasts using CRM systems. Ensure compliance with company policies, contractual terms, and regulatory requirements.

Qualifications & Requirements:

Bachelor's Degree/Diploma in

Information Technology, Business Administration, Sales & Marketing, or related fields

. Minimum 3-5 years' experience in

IT account management / solution sales

. Proven track record in selling IT solutions such as

cloud, networking, cybersecurity, and managed services

. Strong business acumen with excellent communication and negotiation skills. Ability to manage multiple accounts and work under tight deadlines. Familiarity with vendors and IT ecosystems (e.g., Cisco, Microsoft, VMware, Fortinet, AWS, Azure) is an advantage.

Key Competencies:

IT solutions sales & account management Customer relationship management Negotiation & presentation skills Market awareness & business development Team collaboration & stakeholder engagement Result-driven and self-motivated
Job Type: Permanent

Pay: RM6,000.00 - RM8,200.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person