To provide support to end users in resolving IT application incident/issue in accordance to sets of procedures (reading code/logs file/ databases)
Track, follow-up, and resolve outstanding cases/ incidents in a timely fashion
To proactively perform continuous process improvements as applicable
Resolving issues on timely manner.
Requirements:
Diploma holder or above in Software Engineering/ Computer Science or equivalent practical experience
Proficiency in basic knowledge in MySQL Query, Oracle, Microsoft applications
Ability to speak/read/write Mandarin is essential (To Support China Region)
1-2 years of relevant working experience in manufacturing environment would be an added advantage
Fresh graduates are encouraged to apply
3 or 4 days\xe2\x80\x99 work weekly on rotating basis
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