It Application Support Customer Touch Points

Malaysia, Malaysia

Job Description


If you are looking to excel and make a difference, take a closer look at usxe2x80xa6OverviewResponsible for applications maintenance, development, implementation and support for Java applications and all the related interfaces with downstream systems.Participates in user requirement study/analysis and systems design for the above mentioned applications. Undertake incident / problem trouble shooting and adopts appropriate actions to address reported incident / problem according to the stipulated SOP and good methodologies / practices.Assists Team Lead to plan, coordinate and execute applications development, implementation and production support activities.Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO/GITI/GITS/SME in technical solution development.Key Responsibilities and AccountabilitiesImplementation, support and maintenance of applications assignedResponsible for system analysis, system design, application development, report generation, amendment and enhancement for applications assignedEnsure amended and enhanced systems meet user functional requirement specifications.Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bankxe2x80x99s standards.Ensure proper documentation of all development to facilitate future maintenance and enhancements. Employs the risk assessment methodology issued by the Information Security Department to ensure proper controls are build as required by the businessBuilds appropriate controls into business application software to ensure the stability, security and reliability. Analyze changes & impact on existing systemsProvide expert advice for best solution to production problemsLiaise with users to define systems requirementsLiaise with vendor to define technical requirementsProvide options/alternatives available to address Users Business Requirements and recommendation on software solutionProvide support during implementation of software and systems. Liaise with other Departments within division for smooth deployment of Application Software.Prioritization and assignment of tasks for development and implementationEvaluation and acquisition of tools, utilities, hardware (including upgrades) and softwareDecision on the Technical Approach to be used to address systemsxe2x80x99 enhancementsProposal on enhancement of applications for better performanceTechnology platform assessment inclusive of stress test benchmarkingxe2x80x8bEducation/QualificationMalaysian CitizenDegree in Computer Science & Information TechnologyExperience6 years of experience in IT Enterprise Applications related functions xe2x80x93 development & support in financial environmentExperience in application server clustering, performance tuning and testingExperience developing applications using components with Java (J2EE)Experience working and administering with WebSphere applications in Unix (AIX)Experience with databases like IBMDB2 or OracleSpecial SkillsHands on experience in designing and developing applications using Java EE platforms, Spring Framework and Java Server Faces (JSF)Excellent knowledge of Relational Databases, SQL and ORM technologiesStrong analytical and problem-solving skills.In depth understanding of framework design and architectureAbility to articulate issue & capable of providing long term solution with short term mitigation planAbout Hong Leong BankWe are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our xe2x80x9cDigital at the Corexe2x80x9d ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.Realise your full potential at Hong Leong Bank by applying now.

Hong Leong Bank

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Job Detail

  • Job Id
    JD1078094
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned