Job Description

• Candidate must possess at least a Diploma in Computer Science/Information Technology or equivalent.
• Preferably Executive specialized in IT/Computer Network/ System/ Database Admin or equivalent.
• At least two (2) years of related experience in network environment
• Has knowledge in using EBI POS system is an advantage.
• Able to work independently with minimum supervision and a positive mindset.
• Possess own transport due to require to travel to branch sites.
• Previous experience in a retail environment in an analyst or advisor role;
• Ability to work independently with minimal assistance and eager to learn new skills and technologies according to the business needs and industry demands.

• Perform support, configuration and troubleshooting on IT Network infrastructure system including network connectivity, server system equipment, printer, router, network switches, CCTV, email, phone line, EBI-POS, user laptop and desktop.
• Software installs and peripherals.
• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
• Server administration: Domain/file server, mail server and web application.
• Troubleshoots and support operational quality desktops, notebooks, printers, and associated Peripherals.
• Performs maintenance services.
• Troubleshoot system failures and provide solutions to restore functionality.
• Responsible to monitor CCTV (HQ & Branch).Able to operate and maintaining the CCTV / Surveillance Equipment
• Work closely with EBI-POS system suppliers to track, identify and resolve POS system functionality problems and faults.
• Provide onsite and offsite consulting services
• Proactively identify, analyse, and respond to issues and risks.
• Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers.
• Excellent business process knowledge
• Excellent analytical and problem-solving skills
• Perform any tasks and assignments given by superior from time to time.

• EPF/SOCSO
• Competitive Salary
• Yearly Bonus
• Insurance Coverage
• Supportive leader & great colleague
• A conducive environment to work and grow
• Constant challenges and opportunity to prove yourself
• Parking subsidies
• Annual Dinner
• Birthday Gift
• Dental & insurance covered
• Travelling Allowance

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