It Software Support
Butterworth, Pulau Pinang, Malaysia
Job Description
- At least one year of experience in the customer service field and technical support field.
- Fresh grads also encourage to apply
- Setting up, training, troubleshooting, and testing our software, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client\'s satisfaction.
- Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
- Seeking a customer support specialist to assist clients via phone and remote access.
- Comprehensive training and hands-on guidance provided.
- Opportunity to discover your talents and work alongside senior experts and young professionals.
- Handle customer in e-invoice issues.
- Five-day workweek, 8:30 am to 5:30 pm.
- Reasonable annual leave and maternity/paternity leave entitlements.
- Relaxing cafe area, free parking, complimentary snacks and beverages, and more.
- Our company values passion, hard work, collaboration, purpose, and performance.
- Career development opportunities
- Medical and Hospitalisation Leave
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Performance Bonus
- 5 Working Days
Ricebowl
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Job Detail
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Job IdJD1055099
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationButterworth, Pulau Pinang, Malaysia
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EducationNot mentioned