Providing technical support to all employees, and to clients, end users and relevant stakeholders
Assisting with a wide range of issues, including connection problems, data access, network failures, poor computer performance and cloud migration
Commissioning and installing upgrades, repairs, maintenance programmes and data transfers
Creating IT tickets via ticket-tracking software and monitoring progress of individual task pathways
Requirements:
Candidate must possess at least a Bachelor\xe2\x80\x99s Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology, Science & Technology or equivalent
Applicants must be willing to work in Kuala Lumpur or Melaka
Applicants should be Malaysian citizens or hold relevant residence status