Job Description

Client Background: Japanese manufacturer of optical equipment for ophthalmology and surveying.

Industry: Machinery

Location: Shah Alam

Headcount: 1

Tenure: Permanent

Remuneration: Basic + allowance

Job Responsibilities:

Provide local IT support and administration to the staff based in the KL, Malaysia office and remote support to staff in the other offices in the APAC region

Install, configure, support and troubleshoot software application and services

Troubleshoot hardware and software problems for desktops / laptops / tablets / phones.

Installation, maintenance and support of applications, printers etc.

Perform root cause analysis, repairing system software, troubleshooting performance issues, OS configuration and hardware failures

Schedule and implement new user orientation on the operation of PC and navigation to network resources

Maintain inventory assignment history of all IT equipment and technical documentation

Job Requirements:

At least 3 years' experience in a technical support/desktop support function

Strong PC troubleshooting skills (software and hardware)

Customer focused, 'think outside the box', methodical and well organized

Self-motivated, pro-active and willing to learn

Good interpersonal and communication skills

Basic networking knowledge with routers, switches, firewalls, wireless, VPN, CATO

Technical knowledge of Windows Operating Systems, iOS, Android

Standard Microsoft desktop technology (Office365, Microsoft Teams, ...)

Understanding of Windows Active Directory Services

If you are interested in the position, kindly apply directly online by clicking on the "Apply" button. Thank you.

Sub Specialization : Information Technology;IT Helpdesk;IT Infrastructure
Type of Employment : Permanent
Minimum Experience : 3 Years
Work Location : Selangor