It Support
Kuala Lumpur, Malaysia
Job Description
- Diploma or higher education, preferably in Computer Science, Communication Technology, or related fields.
- Experience in technical support, implementation, or post-sales service is a plus.
- Must be able to work in shifts, including night shifts and weekends.
- Fluent in English with bilingual communication skills (English & Mandarin preferred).
- Strong communication and teamwork skills, with a stable and service-oriented mindset.
- Ability to multitask and prioritize daily tasks efficiently.
- Efficiently handle inquiries and feedback from clients and suppliers.
- Monitor issues reported through online communication platforms like Lark, Skype, and email; analyze system logs, find root causes, and attempt to resolve issues to ensure business stability.
- Handle internal requests such as product activation and configuration adjustments.
- Continuously improve technical knowledge, work closely with internal teams, and contribute to business optimization plans for improved efficiency.
- KWSP
- SOCSO
- Medical claim included
- Annual and medical leave shall be in accordance with the prevailing Labour Law
- Annual Bonus (0-2 months, based on performance)
- Shift allowances
- Weekend/public holiday allowances.
Ricebowl
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1063564
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKuala Lumpur, Malaysia
-
EducationNot mentioned