It System Support Analyst

Klang, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • Possess Diploma/Degree in computer science or a related field
  • At least 2 years of experience in IT related position supporting Retail Systems & Functions
  • Good verbal & written communication skills in English and Bahasa Malaysia
  • High level of interpersonal skills to work effectively with others
  • Good analytical skills, able to troubleshoot or carry out system error investigation independently.
  • Proficient in Microsoft Office and have knowledge in writing SQL
  • Experience in retail industry is preferred.
  • Should have concept in system programming, system interface/integration, databases and data mapping. Knowing one or more programming language is added advantage
Tanggungjawab
  • Participate in projects to implement new programs required by the company
  • Participate in system testing
  • Work with business stake holders, external consultants & vendors to meet business objectives on time and within budget.
  • Documenting IT system project and process related, and also User Manual if required
  • Support production system to ensure system availability conforming to the SLA
  • Diagnose, troubleshoot, take corrective actions and timely escalation of problems and issues to the IT manager
  • Supporting processes for incidents, service requests, change requests and access requests
  • Supporting IT Manager to ensure application is compliance with IT Security Policy, Procedure and Audit Requirement.
  • Perform other duties as assigned by IT manager, including hands-on in system related work or support if needed
Manfaat
  • Outpatient claim
  • Staff Insurance
Manfaat tambahan
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • 5 Working Days
  • Training Provided
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Job Detail

  • Job Id
    JD940107
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 5000 per month
  • Employment Status
    Permanent
  • Job Location
    Klang, Selangor, Malaysia
  • Education
    Not mentioned