Job Description

• At least 2 years of experience in IT related position supporting Retail Systems & Functions
• Good verbal & written communication skills in English and Bahasa Malaysia
• High level of interpersonal skills to work effectively with others
• Good analytical skills, able to troubleshoot or carry out system error investigation independently.
• Proficient in Microsoft Office and have knowledge in writing SQL
• Experience in retail industry is preferred.
• Should have concept in system programming, system interface/integration, databases and data mapping. Knowing one or more programming language is added advantage

• Participate in projects to implement new programs required by the company
• Participate in system testing
• Work with business stake holders, external consultants & vendors to meet business objectives on time and within budget.
• Documenting IT system project and process related, and also User Manual if required
• Support production system to ensure system availability conforming to the SLA
• Diagnose, troubleshoot, take corrective actions and timely escalation of problems and issues to the IT manager
• Supporting processes for incidents, service requests, change requests and access requests
• Supporting IT Manager to ensure application is compliance with IT Security Policy, Procedure and Audit Requirement.
• Perform other duties as assigned by IT manager, including hands-on in system related work or support if needed

• Outpatient claim
• Staff Insurance

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• 5 Working Days
• Training Provided

Ricebowl