- Providing IT technical support on existing installation bases as necessary (remotely & on-site).
- Conducting System Health Checks via specified intervals to ensure optimum performance/reliability of the product.
- Tracking/reviewing sites under post-implementation stages for maintenance contract proposal & billing.
- Track the progress and quality of work performed by design disciplines/trades.
- Assist the Project Manager in system implementation activities (new & upgraded).
- Communicate ideas for improving company processes with a positive and constructive attitude and develop this attitude in others
Job Requirement:
Degree in computer science or information technology or other related (preferable but not essential)
Minimum
2 - 3 years
relevant experience in IT Technical Support or related roles, particularly in the following areas - Windows Operating Systems, Microsoft Applications and Networking / Usage of remote desktop applications / VMWare applications / Backup or recovery applications / IT Hardware (servers & workstations) deployment & configuration.
Experience with the PACS system, EIZO, and Computed Radiography is highly advantageous.
Knowledgeable and experienced with Microsoft products technical support.
Job Type: Full-time
Pay: RM5,000.00 - RM8,000.00 per month
Benefits:
Professional development
Experience:
PACS System: 2 years (Required)
IT Technical Support or related roles: 2 years (Required)
EIZO, and Computed Radiography: 2 years (Preferred)
Work Location: In person
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