Japanese Speaker - Customer Service Representative Job in Right Recruit Sdn Bhd

Japanese Speaker Customer Service Representative

Cyberjaya, M10, MY, Malaysia

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Job Description

Job description

Respond professionally to inbound, live chat and email. To analyse, create and resolve tickets (if applicable). To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. Identified and escalated priority issues per client specifications. Displayed courtesy and strong interpersonal skills with all customer interactions. Ensure high levels of customer satisfaction with individual call.

Job Requirements

Minimum posses with Professional Certificates, Diploma, Bachelor Degree and above Able to speak and write

Good in English & fluent in Japanese

(At least with N2 certificates)*
With customer service experience from BPO / Call center is preferable Able start work immediately is preferable
Job Type: Permanent

Pay: RM7,000.00 - RM9,500.00 per month

Application Question(s):

What is your expected basic salary? Where is your current location? How you travel to work? When you able to start work / notice period? What is your Japanese language proficiency?
Work Location: In person

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