Provide general administrative and support including filing, scanning, mailing, data entry within desired target TAT to ensure compliance to internal and regulatory guidelines.
Assist in claims registrations and payments to facilitate smooth claims processing.
Maintain office supplies for department.
Scan the incoming documents and upload the scanned documents into claims system. Verify the quality and accuracy of the scanned documents and make necessary adjustment as needed.
Update and maintain proper records/retention of claims documents in the filing system and in shared folder before sending the documents for storage.
Organize and file claims documentation in a systematic and easily accessible manner. Ensure accuracy and attention to detail while labelling, categorizing and indexing files.
Retrieve requested files/documents promptly and accurately. Ensure proper and accurate record on the file movements in filing system.
Conduct regular checks to ensure that all documents are properly filed and archived. Identify and rectify discrepancies in filing or scanning processes.
Adhere to organizational policies and procedures related to document management and confidentiality. Ensure compliance with relevant regulations and guidelines governing document retention and disposal.
Timely claims customer service and prompt response to customers\xe2\x80\x99 enquiries.
Handle ad-hoc tasks and projects as assigned by supervisors.
Requirements
Minimum SPM/ STPM qualification.
Excellent computer skills and proficient in excel, word and outlook.
Effective written and communication skills.
Knowledge of basic office equipment, including scanners and photocopies.
How to apply?
Please submit a detailed resume, stating your expected and current salary and notice period required.
Write to us
Human Resource Department Level 20, Menara Hap Seng 3, Plaza Hap Seng, No. 1, Jalan P. Ramlee, 50250 Kuala Lumpur.
Email us
Human Resource Department hr.recruitment@tokiomarine.com.my
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